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Desktop Technician

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  • ID: 465793
  • Posted: 5/20/2020
  • Location: Grand Prairie, TX
  • Category: IT - Information Technology
  • Job Type: Temporary
  • Duration: 12 + Months

Description

Acara Solutions is seeking highly qualified candidates to work on-site of our customers in an end user support capacity providing exceptional customer service. Our Desktop Technicians will perform a variety of duties in support of end users for IT hardware and/or software. Under general supervision, this position may require collaboration with technical and managerial staff. Work methods and/or sequence of work is governed by oral/written instructions and established procedures. This position will be for general desktop and breakfix support
 
Job Requirements

 
Required Skills / Qualifications:
  • A minimum of 2 recent years of technical computer experience within the area of desktop hardware and Microsoft’s operating systems (Windows 2000 and XP)
  • A minimum of 2 years of experience as a computer technician.
Additional Information: 
  • Must have or be able to quickly acquire a current DoD security clearance
  • Familiarity or preferably recent experience with Linux.
  • Experience with Dell hardware.
  • Very desirable for install technicians to have prior customer service or help desk support experience
  • Must be sharp and very able to work independently.
  • Must have good communication skills and penmanship for documenting install
  • Provide timely performance and reporting to meet project objectives
  • Upon offer of employment, the individual will be subject to a background check and a drug screen.
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