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SecureNet Technician II

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  • ID: 469031
  • Posted: 8/11/2020
  • Location: Andover, MA
  • Category: IT - Information Technology
  • Job Type: Temporary
  • Duration: 6 - 9 Months

Description

Acara Solutions has an immediate need for a  SecureNet/PC Technician to work on a contract basis for our Client located in Andover, MA:
The focus is on inventory and commissioning of equipment throughout customer facilities.
 
Specific Duties:
  • Ensure user data and settings are identified
  • Troubleshoot and help with the Client's Help Desk
  • Ensure old desktop systems is backed-up
  • Run Desktop DNA to preserve user settings
  • Replace with new desktop system
  • Migrate peripherals such as scanners and printers
  • Restore user data and user specific settings
  • Validate hardware and applications are functioning properly
  • Each technician will have the opportunity to perform rework or address installs of non-standard hardware or software on a rotational basis
  • Document process and identify areas requiring follow-up.
 
Job Requirements

 
Specific Required Skills as listed on Resume:
  • Desktop support (HW: PC, Printers, Peripheral  SW: Windows OS, Anti-virus (McAfee)
  • Desktop functions: (Reimage PC, Remote desktop, minor troubleshooting, SW installs)
  • Network skills: (TCIP)
  • Documentation: ability to follow processes and procedures effectively
  • People skills: (Customer focused, communications skills to relay information clearly, organize daily workload, teaming successful)
 
Desired Skills:
  • Active Directory knowledge
  • Networking knowledge
  • Server knowledge
  • Firewall protocol knowledge
  • SCCM knowledge
  • Linux/Unix knowledge

Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities.  Accommodations are available upon request for applicants taking part in all aspects of the selection process.
 
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