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Collection Representative

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  • ID: 474668
  • Posted: 11/20/2020
  • Location: Buffalo, NY
  • Category: Admin - Customer Service / Call Center
  • Job Type: Temp to Direct
  • Duration: Contract to Direct

Description

Acara Solutions is looking for Collection Representatives in the Buffalo, NY area!  

This is a temporary opportunity with the potential to go direct with a company with a great culture and environment! The primary focus of our collection representatives is to manage portfolios by working with both clients and their customers to requesting payments via phone, email, fax, and letter. This position exercises independent judgment in the handling of all aspects of the collection process including collecting on delinquent accounts, drafting letters to clients, debtors, and attorneys, make recommendations to clients for settlements and payment plans as well as maintaining detailed records of all collection stages.
 
  • Proficient in Microsoft Office programs, navigating through the internet and past experience in client database management
  • Ability to function independently and maintain a strong work ethic
  • Ability to multitask with strong attention to detail and time management skills
  • Excellent Business to Business interpersonal skills demonstrated through prior customer service and collections work experience
  • Basic telephone etiquette skills
 
Job Requirements

 
Required Skills / Qualifications:
  • Minimum 2 years of Microsoft Office Suite programs
  • Minimum of High School Diploma/GED
  • Collection experience
Preferred Skills / Qualifications:
  • Previous telephone and computer experience preferred
  • Strong communication skills
 
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