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Customer Service Representative

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  • ID: 486037
  • Posted: 6/9/2021
  • Location: Cincinnati, OH
  • Category: Admin - Administrative
  • Job Type: Temp to Direct
  • Duration: Contract to Direct

Description

Acara Solutions is hiring a Customer Service Representativfor our client in Blue Ash, OH! In this position, you will be responsible for interacting with the customer base and sales team by addressing inquiries, tracking shipments, processing/expediting orders, and purchasing goods.

Pay: Up to $22/hr. DOE
Type: Contract to Direct
Hours: M-F 8:00am-5:00pm

**Send resumes to Cara at sellonc@acarasolutions.com**

Job Duties include, but are not limited to:
  • Interact with customers, sales, and vendors over telephone/e-mail to provide support on products and services.
  • Collect and enter orders for new products.
  • Communicate with freight carriers and provide updated information.
  • Purchase direct shipping goods according to the company's polices and procedures.
  • Ensure that purchasing documents are complete and accurate.
  • Update vendor and item records.
  • Perform other related duties as assigned. 
 
Job Requirements

 
Required Skills / Qualifications:
  • 2+ years' purchasing experience.
  • Background in customer service.
  • Proficient in Microsoft Office programs.
  • Excellent communication and organizational skills.

Preferred Skills / Qualifications:
  • Knowledge of freight terminology and logistics.


Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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