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Garnishment Payment Specialist

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  • ID: 488588
  • Posted: 7/22/2021
  • Location: St Petersburg, FL
  • Category: Admin - Administrative
  • Job Type: Temporary
  • Duration: 3 - 6 Months

Description

Acara Solutions is looking for a Garnishment Payment Specialist for our Client located in St Petersburg, FL.            
  • Provides client service and technical product support to our internal and external partners; ensures timely and accurate problem resolution.
  • Researches and resolves client and system issues, and provides the necessary feedback to alleviate future issues.
  • Maintains accuracy, integrity, and timeliness of all product-related processes to ensure timely and accurate garnishment administration.
  • Develops and maintains relationships internally and with outside partners to help establish resources necessary for process efficiency.
  • Assists with coordination of daily work flow and offers suggestions to create processing enhancements.
  • Participates on teams and projects to ensure that departmental needs are met and that actions of the team are aligned with departmental goals.
  • Develops enhancements to existing or new processes or procedures and reviews with management to improve work performance and resources.
  • Responsible for the processing and payment of worksite employees' withholding orders (garnishment orders and writs). 
  • Responds to and resolves client and worksite employee withholding order questions and concerns.
  • Duties are listed based on the estimated % of time. 
  • Other responsibilities may be assigned.
  • Responsible for review, interpretation, administration, and payment of wage withholding orders (garnishments and writs) received by PEO.
  • Monitors amounts withheld from worksite employees, verifies for accuracy, and provides instructions to payroll specialists to ensure that correct garnishment amounts are processed and paid.
  • Monitors garnishment payment transmissions to agencies to ensure accuracy and timeliness.
  • Researches and resolves withholding order payment discrepancies on behalf of agencies and worksite employees.
  • Notifies agencies of worksite employee employment status when a garnishment or writ is received.
  • Responds to client, employee, and agency withholding order inquiries in a timely fashion.
  • Negotiates with agencies to recover garnishment overpayments on behalf of PEO.
  • Coordinates with PEO Accounting to resolve outstanding garnishment reconciliation items within established timelines.
  • Coordinates with client Legal department to ensure proper interpretation of all garnishment interrogatories.
  • Produces weekly, monthly, and on-demand withholding order reports for PEO Payroll Operations management.
  • Maintains archive of garnishment files to facilitate future research.

 
Pay and Benefits:
 The salary for this position is $17.00 per hour (Max Pay rate).
 
Job Requirements

 
Required Skills / Qualifications:
  • High school diploma or GED
  • Minimum 3 years of customer service experience. 
Additional Information:
  • Upon offer of employment, the individual will be subject to a background check and a drug screen.



Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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