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Business Analyst

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  • ID: 491854
  • Posted: 9/13/2021
  • Location: Hingham, MA
  • Category: Admin - Administrative
  • Job Type: Temporary
  • Duration: 3 - 6 Months

Description

Acara Solutions is looking for an Administrative Functional Support for our Client located in Hingham, MA.
  • This Business Analyst supports the Field Service Organization of Russ electric.
  • This position works with various teams to provide the knowledge, resources, and tools that help Client deliver exceptional quality service to our customers
  • The ideal candidate will have experience working in an office environment supporting a large and diverse organization.
  • Candidates must be proactive, detailed oriented, handle multiple interruptions, and still maintain focus on the tasks at hand.
  • The position is a pivotal role throughout the field service organization and internal partners in financial positions; therefore, the right candidate should have a positive attitude, high energy, and a welcoming personality.
  • Perform audits on existing service calls and update missing fields in SAP
  • Create and manage new service orders for the Field Service Engineers
  • Manage customer account creation requests
  • Support Field Service technicians with open work orders until they are closed and invoiced
  • Maintain the Field Service database in SAP with current information, to include, updating customer profiles using information from the customer work orders
  • Troubleshoot timesheet errors for the Field Service Engineers
  • Assist with clean order check on existing backlog
  • Work on special Ad-Hoc projects to support the Field Service Back Office Team
  • Power User for Russ electric"s time keeping tool (m-Companion)
 
Pay and Benefits:
The salary for this position is $27.00 per hour (Max Pay rate).
 
Job Requirements

 
Required Skills / Qualifications:
  • Associate Degree
  • Minimum of 2 years" experience in Business
Preferred Skills / Qualifications:
  • High Level of professionalism and excellent customer service skills
  • Ability to multitask and handle a high volume of work accurately
  • Excellent verbal, written, and organizational skills
  • Ability to work within a team environment
  • Excellent follow-up & Analytical skills
  • SAP, MS Suite
  • Basic knowledge of accounting practices
  • Excellent interpersonal communication (verbal and written) and collaboration skills interface with personnel at all levels
  • Highly skilled attention to detail and self-assurance of quality of work performed
  • Excellent use of grammar and punctuation
  • Readily and proficiently share knowledge with colleagues
  • Advanced skills with SAP, Microsoft Suites, etc.
  • Work independently with minimal supervision
  • Accept and execute special assignments with minimal supervision as needed
Additional Information:
  • Upon offer of employment, the individual will be subject to a background check and a drug screen.


Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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