Superior Jobs


Payroll Help Desk

  • ID: 491860
  • Posted: 9/12/2021
  • Location: Indianapolis, IN
  • Category: Admin - Administrative
  • Job Type: Temporary
  • Duration: 3 - 6 Months


Acara Solutions is looking for a Payroll Help Desk for our Client located in Indianapolis, IN.
  • Customer service to employees and stakeholders
  • Accurately keying and loading timesheets into payroll system
  • Respond timely to employees queries regarding their pay
  • Enter taxes update in SAP or ADP by payroll deadlines
  • Printing payroll off-cycle pay stubs
  • Other payroll and expenses related duties as assigned
  • Support Help desk questions and escalate as needed within SLA time frame
  • Process term notice request from Human Resource (HR)
  • Completing Verification of Employment forms
  • Updating the Tax Log with notifications
  • Managing the Email Box and Checking Voicemails; sending them to appropriate person
  • Functional Technical Skills
  • Accuracy and attention to detail
  • Customer Focus
  • Organization
  • Dealing with Ambiguity
  • Problem Solving
  • Peer Relationships
  • Confidentiality associated with position
  • Communication
Pay and Benefits:
The salary for this position is $27.75 per hour (Max Pay rate).
Job Requirements

Required Skills / Qualifications:
  • High School Diploma or GED
  • Minimum of 2 years" experience in Customer service 
Preferred Skills / Qualifications:
  • Payroll experience 
  • Corporate card experience 
  • ADP Workforce Now and Smart Compliance experience needed
  • SAP system would be considered an asset
  • Working knowledge of MS Office (Word, Excel)
  • Key Relationships
  • Payroll Manager
  • Finance
  • Human Resources
  • All employees
Additional Information:
  • Upon offer of employment, the individual will be subject to a background check and a drug screen.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

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