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Order Entry Specialist/Customer Service

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  • ID: 496544
  • Posted: 11/24/2021
  • Location: Hatfield, PA
  • Category: Admin - Administrative
  • Job Type: Temp to Direct
  • Duration: Contract to Direct

Description

We are seeking a part time customer-oriented order entry representative to support servicing our customer accounts. This position will be temp position with the opportunity to become full time. This position will focus on support the current global customer support team – with a focus on US and Europe regions.

 

Accuracy and efficiency are key, and the ability to work with a small team, pitching in when needed to best service customers. If you are patient and empathetic to customer needs, passionate about new technologies with a keen attention to detail, you will thrive in this role.

 

This position will be a hybrid with a remote and in-office requirement. Minimum of 2 days in office will be required.  Location is Hatfield Pennsylvania.


Schedule: Monday-Friday/ 1:00pm-5:00pm ( with ability to work from home 3 days a week-required in office 2 days a week) 

 

Responsibilities:

 

  • Receive inbound calls and respond to calls as appropriate
  • Accurately enter customer sales orders and quotes
  • Process/prioritize inbound orders for order entry
  • Customer follow up for order confirmations and changes
  • Support with RMA processing as requested
  • Providing customer order / backlog reports
 
Job Requirements

 
Required Skills / Qualifications:
  • High School Diploma, G.E.D, or equivalent (Required).
  • Prior customer service experience in a office environment is required.
  • Prior experience working in an ERP system is required.
  • Must possess excellent verbal and written communication abilities.
  • Must possess exceptional data entry skills and strong attention to detail.
  • Must possess basic computer literacy skills with capabilities with Pivot tables, Outlook, MS Office and other related business tools.


Salary: up to $25/hr. depending on experience

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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