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IT Operations Prof. - Inf. 2

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  • ID: 510337
  • Posted: 6/15/2022
  • Location: Walpole, MA
  • Category: IT - Information Technology
  • Job Type: Temporary
  • Duration: 9 - 12 Months

Description

Acara Solutions is looking for a IT Operations Prof for our Client located in Walpole, MA

  • Performs IT operations and maintenance activities according to approved procedures, guidelines and standards.
  • Contributes to planning, designing, and implementing of the operational and maintenance environment for in-house IT application or infrastructure landscapes.
  • Supports customization and facilitates IT operations and maintenance processes.
  • Advice accountable management of the unit, in all IT operation and maintenance related issues.
  • Implements programs and procedures for safeguarding data/information security and safety in IT Operations.
  • Executes relevant operational and maintenance tests, and designs and documents existing and changed operational processes.
  • Communicates with vendors and service providers on an accountable level to solve principle local IT problems or cooperates with central IT in that respect.
  • Drives principal IT Operations on-site or at the region.
  • Performs complex IT installations, integration as well as operations and maintenance processes requiring in-depth technical knowledge in specific fields of expertise such as data center, network, IT workplace or telecommunications operations as well as the operation and maintenance of individual and whole landscapes of business and infrastructure applications.
  • Develops necessary service levels to fulfill operational requirements.
  • Identifies operational IT problems and seeks resolutions without impact to end-user.
  • Performs 2nd-level user help desk activities, individual coaching, and trainings.
  • Keeps abreast of developments in industry regarding IT operations and maintenance.
  • Typically reports to an IT Operations Manager or Team Leader.
  • These positions are expected to contribute to and deliver business processes or detailed technology solutions, in a self-managed and target-oriented manner, and thus contributes to team results.
  • Expands 'Needs to consider processes and results, generated in other workflows and disciplines, implies conditions and environments, and values significance to contribute effectively to team results.
  • Positions focusing on analyzing, developing, testing, or implementing processes, technologies, and systems in their specific field of expertise, from first principles.
  • Targets are short to medium term (best to be characterized as milestones), and achievements are monitored.
  • They provide functional advice to and integrate services of operational staff or semi-professional colleagues.

Pay and Benefits:

  • The Salary for this position is $37.50 per hour (Max Pay rate).
 
Job Requirements

 
Required Skills / Qualifications:
  • High school Diploma or GED
  • Minimum of 2 years' experience in their field of work and qualification
  • Minimum of 2 years' experience in Thorough professional know-how in one Sub Job Family, based on practical and theoretical foundation

Preferred Skills / Qualifications:
  • Needs experienced level of analytical and distinctive conceptual skills to solve issues given, which differ in size and nature.
  • Focus on applying and expanding acquired knowledge base.
  • Application of knowledge in broader professional context.

Additional Information:

  • Upon offer of employment, the individual will be subject to a background check and a drug screen



Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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