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Sales Manager

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  • ID: 511233
  • Posted: 6/29/2022
  • Location: Rochester, NY
  • Category: Pro - Sales
  • Job Type: Direct Placement
  • Duration: Direct Placement

Description

Acara Solutions is looking for a Sales Manager for a direct placement role with our client in Greece, NY.

Job Responsibilities

25% Leadership: Identify, recruit and retain top performing employees; manage non-performing employees in accordance with company policy.  Manage with the intent to motivate, train and develop.  Provide timely, constructive feedback regarding progress of work and performance. Make well informed decisions, demonstrate initiative, use sound judgment, exhibit autonomy, and execute. 

40% Sales Management: Support all Club goals to include financial services, travel services, insurance growth, and membership growth and retention. Analyze data to evaluate, communicate and develop the performance of associates to drive growth and achieve sales targets. Provide on-going communication of sales results to associates. Work to develop new business and expand Travel and Insurance leads, opportunities and revenue. Achieve the identified company goal for satisfaction surveys as delivered from Client National for accreditation. Ensure all team members support the organization's business lines of Membership, Travel, Insurance and Visa (MTIV) with a focus on growth and retention.

25% Branch Operations: Manage and direct the operations of the Travel and Insurance Center. Oversee training associates in all travel center related services, new technology, and relevant policies and procedures. Identify and present solutions and new opportunities in processes, procedures and business development.  Written communication is clear, to the point, and effective.  Prepare and distribute all required reports for all travel center products and services. Ensure departmental budgets for capital and operating income and expenses are met.

10% Customer Service: Provide resolution for escalated member concerns and ensure timely follow up is met. Observe and provide immediate coaching to associates to deliver exceptional customer or member satisfaction.  


$60-$75k based on experience 
 
Job Requirements

 
Required Skills / Qualifications:
  • Associates in Business Administration or related field. 
  • Supervisory experience
  • 3 years+ Sales environment, with solid sales performance management and process experience

Preferred Skills / Qualifications:
  • Requires strong Microsoft Office knowledge and PC skills.
  • Excellent verbal, written and presentation skills.
  • Must be able to resolve problems and work under pressure to diffuse member concerns.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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