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Technical Writer

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  • ID: 513226
  • Posted: 8/4/2022
  • Location: Chapel Hill, NC
  • Category: LI - Technician
  • Job Type: Temporary
  • Duration: 9 - 12 Months

Description

Acara Solutions is looking for a Technical Writer for our client located in Chapel Hill, NC

  • Produce clear, accurate and consistent documentation for use in manufacturing processes as well as the Quality Management System; receive basic instruction on day-to-day work and general instructions on new assignments; use professional concepts and skills; apply company policies and procedures to resolve a variety of issues.
  • Conducts interviews with various users and technical staff to gather data for documentation.
  • Document engineering processes and specifications.
  • Recommends formats responsive to technical and customer requirements.
  • Produces products that conform to the company documentation and quality assurance standards.
  • Employees whose primary responsibility is tracking documents and coordinating activities within product development, engineering services or manufacturing should be matched to Document Control Support (8331-8334) or Document Control Specialist (5301-5306).
  • Employees whose primary responsibility is word processing text prepared by others should be matched to Administrative Support (9901-9904)
  • Work with manufacturing managers, engineering, quality and other stakeholders to produce and maintain world-class documentation, including but not limited to: manufacturing work instructions, QMS work instructions, SOPs and DOPs.
  • Build and maintain aids and other educational tools for training.
  • Learn complex concepts and communicate the information in a way that is engaging and understood by users.
  • Gather customer feedback on documentation to improve usability.
  • Act as an editor to ensure consistency in training documentation.
  • Monitor metrics on the usage of training materials as well as direct customer feedback to prioritize future training investments.
  • Work with Regulatory team on submission deadlines and requirements as necessary
  • Complete change control steps to release and implement final documentation utilizing client document management tool, (Engineering Change Order (ECO) processing) as needed
  • Conduct validation and verification of technical documentation.
  • Keep abreast of basic requirements for compliance in own area of work and comply with those requirements.
  • Participate as needed in training on regulatory issues affecting own area of work.
  • Escalate regulatory compliance questions/issues to the attention of management.

Pay and Benefits:

  • The Salary for this position is $ 36.64 per hour (Max Pay rate).
 
Job Requirements

 
Required Skills / Qualifications:
  • High school diploma or GED
  • Minimum of 2 years' Experience in working cross-departmentally to communicate the details of project.
  • Minimum of 2 years' experience owning an end-to-end documentation creation process.

Preferred Skills / Qualifications:
  • Bachelor's degree in communications, professional writing, English
  • Minimum 2 years as a writer in a technical or medical device/life science environment
  • Certificate in technical writing desirable.
  • Verbal communication skills that include responding calmly under pressure; leading content review meetings that result in document approval.
  • Software skills that include improving an existing document template, creating error-free PDF files
  • Written and verbal communications.
  • Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
  • Efficiently and thoroughly address feedback on content from internal customers.
  • Passionate about learning and developing.
  • Enjoys working as part of a team in a collaborative environment

Additional Information:

  • Upon offer of employment, the individual will be subject to a background check and a drug screen


Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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