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Desktop Support

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  • ID: 513234
  • Posted: 8/4/2022
  • Location: Littleton, CO
  • Category: IT - Information Technology
  • Job Type: Temporary
  • Duration: 12 + Months

Description

Acara Solutions is seeking highly qualified candidates to work on-site of our customers in an end user support capacity providing exceptional customer service. Our Desktop Support Technician will perform a variety of duties in support of end users for IT hardware and/or software. Using knowledge in all aspects of computer design, functionality, system operation, and infrastructure. Desktop Engineers will be supporting break/fix as well as MAC support. 

Pay: $22 + DOE
 
Job Requirements

 
Required Skills / Qualifications:
Must be a US Citizen
  • 5 years demonstrating professional desktop support history with a variety of platforms / systems / applications and tools to include Operating system expertise - Windows, Unix/Linux, Apple, Network protocol and Image loading protocol
  • 5 years LAN/NETWORK connectivity, and basic network connectivity assessment for troubleshooting or setups
  • 3 years of experience in connectivity and telecommunications/networking
 
Preferred Skills / Qualifications:
  • Evaluates and tests software programs to verify functionality according to specifications and standards
  • Demonstrates excellent Customer Service
  • Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.). Troubleshoot problems with network printing and scanning devices. Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops).
  • Repair and replace data connectors on network cables and data drops.
  • Assist in the relocation of customer employees on the facility (move PCs and activate data drops in new location).Troubleshoot network issues with PCs and LAN (duplex mismatches, duplicate IPs, corrupt firewall software, proxy configuration issues, etc.)
  • Assist with imaging of laptops and PCs for deployment.
  • Clean Driving record - driving between sites will be needed
 
Acara Solutions offers a competitive benefits package that includes PTO, Holiday Pay, Direct Deposit, 401k and availability to enroll in ACA compliant health plans.
 

Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities.  Accommodations are available upon request for applicants taking part in all aspects of the selection process.
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