Superior Jobs


Complaint Investigator

  • ID: 513321
  • Posted: 8/5/2022
  • Location: Hatfield, PA
  • Category: LI - Light Industrial
  • Job Type: Temp to Direct
  • Duration: Contract to Direct


Acara Solutions is looking for a Complaint Investigator for our client in the Hatfield, PA area. 

Pay Rate: 20/hr.

Responsible for product complaint investigation by dispositioning the material and applying applicable transactions via SAP.
Essential Duties and Responsibilities:
  • Tests required parameters of returned sensors using appropriate software.
  • Uses SAP (ERP system) to access and transact production orders and non-conforming products
  • Performs inspections and makes accept/reject decisions regarding each piece, part, or product.
  • Disposition of items identified as scrap both physically and within SAP
  • Ensure all SAP related transactions are complete to enable inventory accuracy
  • Other duties as assigned

Job Requirements

Required Skills / Qualifications:
High School Diploma or GED
Preferred Skills / Qualifications:
1+ year SAP or other ERP software experience

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

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